Kontimo helps restaurants perform on GrabFood, the food delivery app. Your Grab figures explained, the other members, free.
Get Started
Open your account and set it up right, so everything after it works.
GuideProtect Profit
Grab Commission Fees: What Restaurants Really Pay, and How to Keep the Margin
How Grab commission works, what sits on top of it, how it applies to discounted orders, and how to keep a margin on every GrabFood order.
6 min read
GuideGet Started
How to Set Up Your Grab Merchant Account: Documents and Steps by Country
How to open a GrabFood merchant account in Thailand, Singapore, Malaysia, the Philippines, Indonesia and Vietnam: routes, documents, timelines and fees.
9 min read
GuideRank & Get Found
How the GrabFood Algorithm Works: What Grab Confirms, and What It Rewards
What Grab actually says about how restaurants are ranked on GrabFood, what it rewards with visibility, and which popular claims have no source.
6 min read
GuideWin Customers
How to Get More Grab Reviews and Lift Your Rating
Why ratings and reviews matter on GrabFood, the thresholds Grab uses in its quality programs, and practical ways to earn more good reviews.
5 min read
GuideWin Customers
Low Orders on Grab? Find the Cause Before You Fix It
Why GrabFood orders drop, how to find the real cause in your own GrabMerchant data, and the fixes that match each cause.
5 min read
GuideRank & Get Found
Best-Selling Items on Grab: Find Them, Then Build Your Menu Around Them
How to find the dishes that actually sell on your GrabFood menu, sort them by popularity and margin, and give them the position, photos and prices they need.
6 min read
GuideProtect Profit
10 GrabFood Mistakes That Cost Restaurants Orders, and How to Fix Them
The ten mistakes that quietly cost restaurants orders, rating and margin on GrabFood, and the fix for each, based on what Grab actually publishes.
6 min read
GuideWin Customers
Reduce Cancellations on Grab: Causes, Rules and Fixes
What counts as an avoidable cancellation on GrabFood, the targets and rules Grab publishes, and how to fix the causes in your kitchen and on your menu.
5 min read
GuideProtect Profit
GrabFood in Thailand: Platforms, Fees, Schemes and Calendar
How the Thai delivery market splits, what Grab really deducts, what the government co-payment rounds changed for commission, and the dates that move demand.
10 min read
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