GuideRank & Get Found
How the Grab Algorithm Works – Rank Higher on GrabFood
How the Grab algorithm ranks restaurants, and the proven moves to rank higher on GrabFood, win visibility, and pull in more orders.
10 min read
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Get Started
Open your account and set it up right, so everything after it works.
2 resources
Rank & Get Found
How the Grab app decides who is seen first, and how to climb.
5 resources
Win Customers
Turn the people who see you into orders, good reviews and regulars.
6 resources
Protect Profit
Make every offer, every ad and every fee work for your margin.
4 resources
Guides
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GuideProtect Profit
Top 10 GrabFood Mistakes & How to Avoid Them
The 10 GrabFood mistakes that quietly cost restaurants orders and reviews, and exactly how to fix each one to grow sales.
12 min read
GuideProtect Profit
The Truth About Grab Commission Fees (and How to Make It Work for You)
How Grab commission fees and rates really work, plus proven tips to protect your margins and stay profitable on GrabFood.
9 min read
GuideWin Customers
Reduce Cancellations on Grab
Reduce cancellations on Grab: stop stock-outs, speed up prep, and fix driver and customer comms to protect your rating and revenue.
3 min read
Articles
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ArticleWin Customers
Grab’s campaigns this quarter: which to join, and when
Every campaign Grab invites restaurants to, what it asks of you, and the ones worth your discount.
Coming soon
ArticleRank & Get Found
Reading your GrabMerchant Insights in five minutes
The four numbers on the Insights screen that tell you how your week went, and what each one asks you to do.
Coming soon
ArticleWin Customers
Kin Jay, Songkran, 11.11: your offers around the Thai calendar
The weeks when demand moves in Thailand, and how to have the right dishes and offers ready for each.
Coming soon
Checklists & templates
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ChecklistRank & Get Found
The dish photo checklist
Twelve points to tick before a photo goes on your menu: light, angle, plate, crop, and what Grab refuses.
Coming soon
TemplateWin Customers
Replies to reviews, from one star to five: twelve templates
Short replies to adapt in a minute, for the praise, the complaint, the late order and the missing item.
Coming soon
TemplateProtect Profit
The offer planner: a month of promotions on one page
Plan which offer runs when, on which dishes, and what it costs per order, before you switch anything on.
Coming soon
Videos
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VideoRank & Get Found
Your first ad on GrabMerchant, step by step
A six minute walk through the ad screens: the budget, the cost per order, the audience, and when to look again.
Coming soon