Guides and articles for restaurants on GrabFood

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Kontimo helps restaurants perform on GrabFood, the food delivery app. Your Grab figures explained, the other members, free.

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Make every offer, every ad and every fee work for your margin.

GuideProtect Profit Grab Commission Fees: What Restaurants Really Pay, and How to Keep the Margin How Grab commission works, what sits on top of it, how it applies to discounted orders, and how to keep a margin on every GrabFood order. 6 min read GuideProtect Profit 10 GrabFood Mistakes That Cost Restaurants Orders, and How to Fix Them The ten mistakes that quietly cost restaurants orders, rating and margin on GrabFood, and the fix for each, based on what Grab actually publishes. 6 min read GuideProtect Profit GrabFood in Thailand: Platforms, Fees, Schemes and Calendar How the Thai delivery market splits, what Grab really deducts, what the government co-payment rounds changed for commission, and the dates that move demand. 10 min read ChecklistProProtect Profit Campaign checklist: keep, adjust or stop Eleven checks to run at launch, then once a week for every active campaign: where to read each one in GrabMerchant, and when to keep, adjust or stop. 5 min read ArticleNewProtect Profit GrabFood commission rate: what Grab publishes by country The GrabFood commission rate Grab itself publishes in Singapore, Malaysia, the Philippines, Vietnam and Indonesia, what sits on top, and where to find your own. 7 min read ArticleProtect Profit Virtual brand on Grab: a second shop from your kitchen A virtual brand is a delivery-only brand cooked in a kitchen you already run. How to list one on Grab in each market, what Grab asks, and what to check first. 8 min read ArticleProtect Profit GrabFood ads: how to set your daily budget How the daily budget of GrabFood ads behaves: why a day can cost 30% more, why an end date caps the total, the minimums, and how to choose an amount. 7 min read ArticleProtect Profit Phuket low season: a GrabFood plan for your restaurant When the Phuket low season starts, how to tell the season from a real drop in your sales, and what to change on GrabFood: hours, menu, rain, promotions, ads. 9 min read ArticleProtect Profit GrabFood add-ons: how option groups raise the basket How GrabFood add-ons work: option groups, which extras to offer, required or optional, how to price them, and how to set them up in the GrabMerchant app. 7 min read ArticleProtect Profit GrabFood promotion: a free item or a discount? A free item and a discount are both GrabFood promotions you create yourself. What each costs you, which one customers take up, and when to choose each. 7 min read ArticleProtect Profit GrabFood markup: can delivery cost more than dine-in? Grab recommends the same price on GrabFood as in your dining room, and caps the markup in some markets. What each market allows, and what a markup really earns. 7 min read ArticleProtect Profit GrabFood profit per dish: what each dish leaves you How to work out what each dish leaves you on GrabFood after commission, discounts, packaging and ingredients, with Grab's own net sales and earnings formulas. 7 min read ArticleProtect Profit Grab co-funded promotion: who pays the discount In a Grab co-funded promotion, Grab pays part of each discount and you pay the rest. How the split works, what else you pay, and what to check before joining. 9 min read ArticleProtect Profit Grab ads cost: what you pay for a click or an order How Grab charges a restaurant for an ad: per order in the app, per click on the portal, how the auction sets the price, and why a day can cost more. 6 min read ArticleProtect Profit GrabFood commission in Thailand: what you pay and why What the GrabFood commission in Thailand is, what it pays for, how VAT and other costs sit beside it, the scheme rates, and what you can do about it. 8 min read
TemplateProProtect Profit The offer planner: a month of promotions on one page Plan which offer runs when, on which dishes, and what it costs per order, before you switch anything on. Coming soon

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